This Privacy Policy explains how Remix Church Media (Church Media Company LLC, “Remix,” “we,” “us”) collects, uses, and shares information when you visit remixchurchmedia.com, make a purchase, or contact us (the “Services”). By using the Services, you agree to this Policy and our Terms of Service and Refund Policy.

We collect information in three main ways—what you give us, what’s collected automatically, and what comes from partners.

Information you provide

• Account & contact — name, email, church/organization, role.

• Orders & subscriptions — plan selection, purchase history, invoices.

• Messages & forms — pre‑purchase questions, support requests, retitle details.

• Payment details — payments are processed by our payment partner; we do not store full card numbers on our servers.

Information collected automatically

• Usage data — pages viewed, clicks, referring URLs, and similar.

• Device & log data — IP address, browser type, operating system, timestamps.

• Cookies & similar tech — used for core site features, analytics, remembering preferences, and (where enabled) marketing/retargeting.

Information from partners

• Payment processors — confirmation of payment status, last 4 digits, expiration month/year.

• Analytics & performance — aggregated metrics to improve the site.

• Form providers & email tools — submissions and email engagement (opens/clicks).

We use information to:

• Provide the Services — account creation, library access, downloads, plan management.

• Process transactions — orders, subscriptions, refunds, invoices/receipts.

• Support you — respond to questions, troubleshoot issues, and deliver Pro retitles.

• Improve the site — monitor performance, test features, and prevent abuse.

• Communicate — send service messages (receipts, notices) and, if you opt in, occasional updates or offers (you can unsubscribe anytime).

• Legal & safety — comply with law, enforce our terms, and protect our users.

Legal bases (EEA/UK visitors) — consent (e.g., marketing cookies), contract (to provide the Services), legitimate interests (improving, securing, and supporting the Services), and compliance with legal obligations.

We use cookies and similar technologies to run the site and understand usage. You can control non‑essential cookies via our cookie banner or your browser settings. For details, see our Cookie Policy.

We don’t sell your personal information. We share it only with:

• Service providers — payment processing, hosting, analytics, email and form tools, customer support.

• Compliance & safety — to comply with law, prevent fraud, or protect rights.

• Business changes — if we explore or complete a merger, acquisition, or asset sale, information may be transferred as part of that process.

Service providers may process data in the U.S. and other countries. We require them to protect your information and use it only for the services they provide to us.

Payments for plans and à la carte purchases are handled by our payment processor. We don’t store full card numbers on our servers. Our processor uses industry‑standard security to process your transaction and shares limited details back to us (e.g., payment status) so we can fulfill orders and provide receipts.

We keep information only as long as needed to provide the Services and for legitimate business needs (like accounting, security, or resolving disputes). Retention times vary based on the data type and our legal obligations.

• Access, update, delete — request a copy, correction, or deletion of your information (subject to legal limits).

• Unsubscribe — you can opt out of marketing emails via the link in the email.

• Cookie controls — adjust consent preferences in our cookie banner or browser.

• Regional rights — if you’re in jurisdictions with specific privacy rights (e.g., EEA/UK/California), you may have additional rights. Contact us to exercise them.

To make a request, please use our Contact form. We’ll respond in accordance with applicable law.

We use reasonable technical and organizational measures to protect information. No method of transmission or storage is 100% secure, so we can’t guarantee absolute security.

The Services are not directed to children under 13 (or the minimum age in your jurisdiction). We don’t knowingly collect personal information from children. If you believe a child has provided us information, contact us and we’ll remove it.

We’re based in the United States. If you access the Services from outside the U.S., your information may be transferred to and processed in the U.S. and other countries. We take steps to protect personal information consistent with this Policy and applicable law.

We may update this Policy from time to time. When we do, we’ll change the “Last updated” date above. If changes are material, we’ll provide additional notice (e.g., banner or email). Your continued use of the Services means you accept the updated Policy.

Legal entity: Church Media Company LLC (d/b/a Remix Church Media)
Mailing address: 13188 S Lowick Ln, Herriman, UT 84096, United States
Primary support: Use our Contact form for the fastest response
Email: hello@remixchurchmedia.com